Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Guarantee

  • Each ticket that you post to our technical help and support Dept will be attended to in up to 60 mins. All normal requests are going to be responded to straight away. However, if the assistance question you have sent needs some help from a capable administrator, we will forward the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • Our client assist staff is going to be working for you day–and–night to to handle all service request tickets that you submit. We offer client help and support for all software that are pre–installed on your web server. These include our in–house designed Site Control Panel, the selected OS as well as the server management panel (in accordance with the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Site Control Panel that is included free with your VPS includes a built–in article base. You will find a collection of extensive how to content articles and a selection of step–by–step video lessons that demonstrate all the necessary website control tasks. You can get access to them by clicking on the Help or Video control keys in the upper right part of each Control Panel section.